Privacy Policy

 

Privacy Policy

Momentum Health values your privacy. This Privacy Policy describes, in general terms, how information may be collected, used, and shared when you visit our website, contact us, submit a form, schedule a consultation, or interact with tools connected to our website.

Information We Collect

We may collect information that you choose to provide, such as your name, email address, phone number, service interests, appointment-related details, and any message or inquiry you submit through the website. We may also collect limited technical information automatically, such as browser type, device information, IP address, pages visited, referring URLs, and general website usage data.

How We Use Information

Information may be used to respond to inquiries, schedule or manage consultations, provide requested information, improve website functionality, support internal operations, protect website security, and communicate about services you have requested or expressed interest in.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, or similar technologies to help the site function, remember preferences, understand visitor activity, measure performance, and support marketing or advertising efforts. You can usually adjust cookie settings through your browser. Some features may not work as expected if cookies are disabled.

Forms and Contact Submissions

If you submit a contact form, request information, or otherwise communicate through the website, we may use the information you provide to respond to your request and maintain records of the communication. Please do not submit emergency medical information, urgent health concerns, or highly sensitive personal health details through general website forms. For emergencies, call 911 or seek immediate medical attention.

SMS and Messaging Disclosures

SMS Terms & Conditions

  1. SMS Consent Communication:

The information 240-732-9074 obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

  1. Types of SMS Communications:

If you have consented to receive text messages from Momentum Health, you may receive messages related to the following:

  • Appointment reminders
  • Follow-up messages
  • Billing inquiries
  • Promotions or offers

Example: “Hello, this is a friendly reminder of your upcoming appointment with Evan Taxin, PA-C, at Momentum Health on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Momentum Health at any time.”

  1. Message Frequency:

    Message frequency may vary. You may receive up to 4 SMS messages per week regarding your appointments or account status.
  1. Potential Fees for SMS Messaging: 

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

  1. Opt-In Method:

You may opt in to receive SMS messages from Momentum Health in the following ways:

  • Verbally, during a conversation
  • By submitting an online form
  1. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

  1. Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by emailing us at info@joinmomentumhealth.com

  • Additional Options:
  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
  1. Standard Messaging Disclosures:
  • Message and data rates may apply.
  • You can opt out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms and Condition pages and resources in your patient portal. You can also email us at info@joinmomentumhealth.com for any questions or concerns.
  • Message frequency may vary

Consent to receive marketing text messages is not required as a condition of purchasing or receiving services, unless otherwise stated at the point of collection.

HIPAA and Health Information

Some healthcare providers and services may be subject to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and related privacy rules. This website Privacy Policy is not intended to replace any HIPAA Notice of Privacy Practices or other required healthcare privacy notice. If Momentum Health provides a separate Notice of Privacy Practices, that notice may describe additional rights and responsibilities related to protected health information.

General website forms, email links, scheduling tools, and messaging tools may not be appropriate for transmitting sensitive medical information unless specifically identified as secure for that purpose.

Third-Party Tools and Services

Our website may use third-party tools or services to support hosting, analytics, security, forms, scheduling, patient portal access, email delivery, advertising, social media links, payment processing, or other business functions. These third parties may collect or process information according to their own privacy policies and terms. We encourage visitors to review the privacy practices of any third-party service they use.

How Information May Be Shared

We may share information with service providers that help operate the website or support our business, when needed to respond to a request, when required by law, to protect rights and safety, or in connection with business operations. We do not intend to sell personal information provided through general website contact forms.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no website, email, form, or online system can be guaranteed to be completely secure.

Your Choices

You may contact us to request updates to information you have provided, ask privacy-related questions, or opt out of certain communications where applicable. Browser settings may also allow you to manage cookies or tracking preferences.

Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children through the website.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by posting the revised policy on this page with a new effective date if one is added.

Contact

If you have questions about this Privacy Policy or how information is handled through the website, please contact Momentum Health using the contact information provided on the website.